This past Sunday, someone somehow gained access to my email and tried taking my account...

GetHuman5880506's Appeal Ban issue with Activision from March 2021

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The issue in GetHuman5880506's own words
This past Sunday, someone somehow gained access to my email and tried taking my accounts linked to it such as steam and epic games and failed, but they managed to take one. Apparently I had never setup * step Authentication for blizzard so they logged in and changed the email for the account. I no longer had access to it or any of the games I bought on blizzard.**I managed to talk to blizzard support and they gave me my account back with the only loss being that the hacker spent **** of my cod points on a bundle. I log back on the next day (Monday), and noticed my account on Cold War has been permanently banned.**I assumed the hacker had used mods*hacks online, but I checked callofduty.com where you can track your recent matches and noticed they didn’t play a single game while they had my account. Not even on Modern Warfare or Warzone. The most recent game was by me on Saturday, the day before my account got taken. I still don’t know why it got banned.**Blizzard told me they don’t handle things in game so I tried contacting Activision support through their website, no response. I called their support number, they said to just go to the websites. Their Twitter responded saying they can’t help me so I am now locked out of a game I dropped over $*** on including some micro transactions and spent a good amount of time on. I don’t know who else to contact.**I have proof of the report I made with blizzard and screenshots of the most recent matches according to callofduty.com.

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Activision

Appeal Ban issue
Reported by GetHuman5880506
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 6283 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder

Timeline

GetHuman5880506 started working on this issue
Mar 23rd 11:04pm