Hallo lieber Activision Support,*ich wollte heute anfangen zu spielen, jedoch viel mir...

GetHuman-kaanemin's Hacked Account issue with Activision from March 2021

Help with my Activision issue
Before contacting them, items GetHuman-kaanemin may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kaanemin's own words
Hallo lieber Activision Support,*ich wollte heute anfangen zu spielen, jedoch viel mir die lange suche nach matches auf. Ich habe gegoogled und dann bekam ich mit, dass ich shadow gebannt wurde, jedoch weiss ich *. nicht wieso und *. wie lange. Mein Battle.net Account wurde gehacked gestern und ich habe dem Blizzard support geschrieben und er wurde wiederhergestellt. Und jetzt bin ich auf einmal shadow banned? SIe k*nnen gerne dem Blizzard Support schreiben und sie werden es best*tigen.*Meine Activision id ist: *Lara*********Meine Blizzard Id ist:*Layello******Translation:*Hello dear Activision Support,*I wanted to start playing today, but I spent a long time looking for matches. I googled and then I saw that I was shadow banned but I don't know why and for how long. My Battle.net account was hacked yesterday and I wrote Blizzard support and it was restored. And now I'm shadow banned all of a sudden? Feel free to write to Blizzard Support and they will confirm it.*My Activision id is:*Lara * ********My Blizzard Id is:*Layello * ****

GetHuman-kaanemin did not yet indicate what Activision should do to make this right.

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Activision

Hacked Account issue
Reported by GetHuman-kaanemin
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6260 others
0 customers following this

Timeline

GetHuman-kaanemin started working on this issue
Mar 22nd 3:53pm
GetHuman-kaanemin shared this issue with others over email
Mar 22nd 4:05pm
GetHuman-kaanemin indicated the issue is not fixed yet.
Mar 24th 8:07pm