I lost my progress it was reset to level *, i cant understand what happened, i am a con...

GetHuman-halsahha's customer service issue with Activision from March 2021

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The issue in GetHuman-halsahha's own words
I lost my progress it was reset to level *, i cant understand what happened, i am a constant player who plays everyday for at least * hours, when i logged in to my blizzard agent everything seemed normal but when i entered the game the welcome video played then it took me to the main page where i found my level is *, all my skins and weapons are gone, all my purchases are gone, even my completed battlepass was locked and reset, so i lost all my progress.*my friends tell me that my name shows my progress as the last time i played with all the right number of kills and wins but for me it shows *, * on everything

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Activision

Customer service issue
Reported by GetHuman-halsahha
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 6226 others
0 customers following this

Timeline

GetHuman-halsahha started working on this issue
Mar 20th 10:40pm