I've purchased Cold War and have not received my bonus Nuketown pack that was to be del...

GetHuman-kshawjk's Missing Items issue with Activision from December 2020

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-kshawjk's own words
I've purchased Cold War and have not received my bonus Nuketown pack that was to be delivered via download because I've met the purchase requirements as well as the play time date requirements. I would like my pack please.

GetHuman-kshawjk did not yet indicate what Activision should do to make this right.

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Activision

Missing Items issue
Reported by GetHuman-kshawjk
Dec 4th, 2020 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 5546 others
0 customers following this

Timeline

GetHuman-kshawjk started working on this issue
Dec 4th, 2020 6:51pm