I spent hundreds of dollars on COD Mobile in October, **** to get a legendary weapons...

GetHuman5452174's Refund issue with Activision from November 2020

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The issue in GetHuman5452174's own words
I spent hundreds of dollars on COD Mobile in October, **** to get a legendary weapons. While leveling up said weapon, it mysteriously disappeared. Ive tried contacting support through the game and Activision with mostly prewritten automated replies. However, I did get one where they aknowledged they were hit by a virus and they apologized, and said to contact support at another address and they'd get back to me in ** to ** hours. Going on a month now, with only recieving * automated replies that don't help whatsoever. I'm only asking for a refund or credit for $***.**, the amount it took for me to have to repurchase the gun.

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Activision

Refund issue
Reported by GetHuman5452174
Nov 11th, 2020 - 5 months ago
I have an issue with Activision too
Not resolved
Seen by 3 customers so far
Similar issue to 5609 others
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GetHuman5452174 started working on this issue
Nov 11th, 2020 4:15am