I received a suspicious email informing me of an email change to my activision account...

GetHuman-altod's Hacked Account issue with Activision from September 2020

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Before contacting them, items GetHuman-altod may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-altod's own words
I received a suspicious email informing me of an email change to my activision account, which I NEVER requested. Upon logging into the game, I noticed that I lost all my progress, both on multiplayer and on warzone. Returned to rank * as if I had never played. Instead I'm a dayone player, play all seasons, bought all battle passes and even the Atlanta Faze package. All gone.*I tried to access my account on the activision website and on the callofduty.com website and all services are linked correctly. What happened???*Can you restore my account?**Thank you**PSN ID: Altod*Activision ID: Altod * ********registered email: *****@***.com**Please restore my progress with all my purchases. Thank you

GetHuman-altod did not yet indicate what Activision should do to make this right.

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What Do I Do If There Are Missing Items from My Activision Account?How Do I Recover Access to My Activision Account?How Do I Appeal a Ban on Activision?
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Activision

Hacked Account issue
Reported by GetHuman-altod
Sep 22nd, 2020 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5368 others
0 customers following this

Timeline

GetHuman-altod started working on this issue
Sep 22nd, 2020 11:58am