Need a refund. Accidental purchase. Still spending money at activision.

GetHuman4849397's Refund issue with Activision from May 2020

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Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
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The issue in GetHuman4849397's own words
Was trying to purchase a bigger coin pack. Accidentally bought the smaller one. ... Accidental purchase of coin pack-*,*** for $**.**. (Other purchases were intentional) I would appreciate a refund. Have tried contacting directly through COD mobile app. I copied & pasted receipt below. ***APPLE ID******@***.com*ORDER ID*MVQNJ*NG***DOCUMENT NO.**************DATE*May **, *****BILLED TO*MasterCard .... *****Steven Rose **** High st apt A*Senecaville , OH *****-*****USA*App Store**COD Points - Hardcore Pack*In-App Purchase*Steven's iPhone*Report a Problem*$**.***Subtotal* *$**.***Tax* *$*.***TOTAL*$**.**
I purchased an even bigger coin pack, and it shouldn’t be this difficult to get a refund.
Giving me a refund.
Since the app launched. Far exceeded my expectations.
Tried to contact support through CoD mobile app. Initially they responded. But no further action has taken place and now I am not receiving replies at all.
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Activision

Call of duty - Mobile
Refund issue
Reported by GetHuman4849397
May 20th, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 5850 others
0 customers following this

Timeline

GetHuman4849397 started working on this issue
May 20th, 2020 7:23pm

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