When I'm in my call of duty account or activision account page and try to access my pro...

GetHuman-lucaslan's Recover Account issue with Activision from November 2019

Help with my Activision issue
First: share to improve GetHuman-lucaslan's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lucaslan may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
The issue in GetHuman-lucaslan's own words
When I'm in my call of duty account or activision account page and try to access my profile I get a screen that pops up saying "profile is missing required information, first and last name, activision ID, and retype password" after entering the required information the page says "invalid password". This makes no sense to me because there is only one password that I use. I have even tried to create a new avtivision account to link my ps* account too and every time I try to set that new account up it automatically reconnects me to the old one that does not allow me to check any of my profile information. I have even tried to use the password recovery system and it says it sent me instructions to follow on the email I provided presuming its linked to a valid account. However, nothing appears in any of my inboxs or spam folders?

GetHuman-lucaslan did not yet indicate what Activision should do to make this right.

How GetHuman-lucaslan fixed the problem

We are waiting for GetHuman-lucaslan to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Activision customer problems.
What Do I Do If There Are Missing Items from My Activision Account?How Do I Recover Access to My Activision Account?How Do I Appeal a Ban on Activision?
Do you have a customer issue as well?
We can help you get Activision's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Activision issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Activision

Recover Account issue
Reported by GetHuman-lucaslan
Nov 14th, 2019 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 3014 others
0 customers following this

Timeline

GetHuman-lucaslan started working on this issue
Nov 14th, 2019 12:12am
GetHuman-lucaslan indicated the issue is not fixed yet.
Nov 14th, 2019 11:20pm