"The gaming account you are attempting to link is already connected to a different Acti...

GetHuman3855453's customer service issue with Activision from October 2019

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The issue in GetHuman3855453's own words
"The gaming account you are attempting to link is already connected to a different Activision account. Please log into that Activision account and unlink that gaming account before attempting to reconnect it to this Activision account. "**I went to my Twitch account and unlinked my CoD account from * years ago. I then tried to Link my new CoD account through the CoD page. When I click the link it brings me to the page where I Authorize the account to link. Problem is this page saying posting above appears, and brings me back to the link or unlink page showing my account isn't linked to my Twitch so I can unlock the rewards for my game. I then checked my Twitch account and it shows a newly added CoD account linked. I'm not sure if I'm supposed to just ignore this message and the fact that it is showing the account not link on the CoD website and showing it is Linked on the Twitch Website...*I also have no idea of what account I linked to my Twitch account before so I can figure out what the email I used to sign in with to just go on that account and unlink it.

GetHuman3855453 did not yet indicate what Activision should do to make this right.

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Activision

Customer service issue
Reported by GetHuman3855453
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 1775 customers so far
Similar issue to 3257 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder

Timeline

GetHuman3855453 started working on this issue
Oct 30th, 2019 6:11pm
GetHuman3855453 indicated the issue is not fixed yet.
Oct 30th, 2019 10:26pm
GetHuman3855453 indicated the issue is not fixed yet.
Oct 30th, 2019 10:26pm
GetHuman3855453 indicated the issue is not fixed yet.
Nov 2nd, 2019 6:25pm

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