Hello, I was contacting you because my game seems to have a problem. My platform is Xbo...

GetHuman-jeaston's customer service issue with Activision from November 2018

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The issue in GetHuman-jeaston's own words
Hello, I was contacting you because my game seems to have a problem. My platform is Xbox one, and about a week ago as I was trying to enter prestige *. When I entered, instead of unlocking the Weapon I chose I lost it, as well as my previous weapon from prestige *, all of my calling cards, all progress and camos on weapons, and it’s as if I’ve never played the game before. I’m sure you can see how frustrating this must be, seeing as the highlight of the game for me was challenging my friends to see who could make the most progress. I hope there is something you can do to recover my progress because if not I have truly lost all interest in this game. My username is *“ TwistedPyro** “ and it would be much appreciated if you could get back to me or help me solve this issue.
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Activision

Customer service issue
Reported by GetHuman-jeaston
Nov 30th, 2018 - 6 mons ago
I have an issue with Activision too
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Seen by 13 customers so far
Similar issue to 1218 others
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Timeline
GetHuman-jeaston started working on this issue
Nov 30th, 2018 12:18am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 3rd, 2018 2:52am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 3rd, 2018 2:55am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 3rd, 2018 2:56am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 3rd, 2018 2:57am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 3rd, 2018 2:59am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 8th, 2018 3:29am
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 15th, 2018 9:51pm
GetHuman-jeaston indicated the issue is not fixed yet.
Dec 15th, 2018 9:52pm