As of about * weeks ago, I can't find games on black ops *. I search for one, and as so...

GetHuman1619790's customer service issue with Activision from November 2018

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The issue in GetHuman1619790's own words
As of about * weeks ago, I can't find games on black ops *. I search for one, and as soon as I find one it starts to put me in a game only to kick me out instantly (before the map loading screen and everything) and I get an error message saying the lobby is full. HOWEVER, if I join on a friend I find games instantly. I've seen people talking about this on Reddit, YouTube comments, stream chats and everything. Nothing is getting done and it makes no sense. I feel like it's because my stats are high and because of skill based match making the game isn't prioritizing my connection and is trying to find games with better people. The reason this makes sense is because I don't have the greatest internet and need hosts on the west coast where i live. Also on ththe off chance I get into a game... I have insanely high ping (*** range). But when I join games with a friend I'm on a * bar connection. Yes my NAT is open. Yes I've reset my router (even messed with the settings). And I also reinstalled the game already. Need some help. If I could get on the phone that would be awesome. Just don't want an automated message that doesn't help at all.
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Customer service issue
Reported by GetHuman1619790
Nov 25th, 2018 - 10 mons ago
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GetHuman1619790 started working on this issue
Nov 25th, 2018 1:41am