I pre ordered the digital deluxe for Black ops * and I logged in and I did not get the...

GetHuman-zep's customer service issue with Activision from October 2018

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The issue in GetHuman-zep's own words
I pre ordered the digital deluxe for Black ops * and I logged in and I did not get the shadow man skin in Blackout and it says Purchased but will not let me download it. After pressing the showdown man skin it said I needed to pay for it so I went to the store to see if I needed to buy it but then it said I already had it so the didgital deluxe is not working for me and I want the stuff that I paid for.
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Activision

Customer service issue
Reported by GetHuman-zep
Oct 13th, 2018 - a mon ago
I have an issue with Activision too
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GetHuman-zep started working on this issue
Oct 13th 12:13pm