Rank is the same but I lost my class in Xbox *** live of MW*. Hacker made it so I canno...

GetHuman-otisaboo's customer service issue with Activision from September 2018

Help with my Activision issue
The issue in GetHuman-otisaboo's own words
Rank is the same but I lost my class in Xbox *** live of MW*. Hacker made it so I cannot use any of my previous classes or ranking of weapons in multiplayer games!**My email on Xbox live is *****@***.com*And my name is otisaboone
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Activision

Customer service issue
Reported by GetHuman-otisaboo
Sep 27th, 2018 - 3 mons ago
I have an issue with Activision too
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Seen by 4 customers so far
Similar issue to 480 others
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Timeline
GetHuman-otisaboo started working on this issue
Sep 27th 8:14pm
GetHuman-otisaboo indicated the issue is not fixed yet.
Sep 29th 5:23am
GetHuman-otisaboo indicated the issue is not fixed yet.
Oct 2nd 1:40am