Modder caught red handed, hacked my rank and rest everything.

GetHuman-gschlage's customer service issue with Activision from June 2018

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Help with my Activision issue
Before contacting them, items GetHuman-gschlage may need:
Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder
GetHuman-gschlage's next move: talk to Activision when they open.
Activision's call center is closed now. We will send GetHuman-gschlage a reminder to call them when they open. Nothing to do for now but wait!
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-gschlage's own words:
The problem I ran into: Modder caught red handed, hacked my rank and rest everything.
I trust that Activision will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-gschlage
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-gschlage started working on this issue
Jun 24th 10:06am