I have a Lane cedar chest, which I believe needs to have the lock replaced, per the rec...

GetHuman-pcyr's customer service issue with Action Lane Furniture from March 2019

Help with my Action Lane Furniture issue
The issue in GetHuman-pcyr's own words
I have a Lane cedar chest, which I believe needs to have the lock replaced, per the recall. I am ** yrs. old and have no way to turn the chest one to get the serial *. I tried to e-mail using 'newlock@LaneFurniture.com' and it was returned to me. The ***-***-**** * will only get me an automated system which I cannot access without the serial *!! I have children in my home from time to time and feel I must correct this defective lock ASAP. I need assistance .
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Action Lane Furniture

Customer service issue
Reported by GetHuman-pcyr
Mar 27th, 2019 - a mon ago
I have an issue with Action Lane Furniture too
Fixed
Seen by 8 customers so far
Similar issue to 62 others
0 customers following this
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Timeline
GetHuman-pcyr started working on this issue
Mar 27th 6:34pm
GetHuman-pcyr indicated the issue is not fixed yet.
Mar 31st 1:30am