I Googled contributing to Joe Biden's campaign and was taken to a website I wasn't fami...

GetHuman-stenobet's customer service issue with ActBlue from September 2020

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The issue in GetHuman-stenobet's own words
I Googled contributing to Joe Biden's campaign and was taken to a website I wasn't familiar with, Act Blue. I clicked on donating $** and was taken to the next page which asked me to make it a recurring charge, which I didn't want to do, so I started backing out of the pages. I never confirmed my donation, I never entered my security code, and yet somehow they had all my Visa info and put the donation through without my ever consenting to it. When I went to their website and hit "reset password" it gave me a new password to an account I don't remember ever setting up. It has my personal info but NO credit card info, so there's nothing there to remove, and I can't even delete my account that I don't know how they even got. I want my ** bucks back -- and I'd love Joe Biden to know that I'll never consider donating again after being ripped off like this. I'd expect this sort of behavior of Trump, not him.

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ActBlue

Customer service issue
Reported by GetHuman-stenobet
Sep 30th, 2020 - 2 years ago
Fixed
Seen by 22 customers so far
Similar issue to 309 others
0 customers following this
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Timeline

GetHuman-stenobet started working on this issue
Sep 30th, 2020 3:15am
GetHuman-stenobet confirmed the issue is fixed. Hooray!
Oct 1st, 2020 10:14pm