I haven’t accessed my acorns account in a very long time due to moving and changing ban...

GetHuman5865785's Account Access issue with Acorns from March 2021

Help with my Acorns issue
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Before contacting them, items GetHuman5865785 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5865785's own words
I haven’t accessed my acorns account in a very long time due to moving and changing banks and just life in general. I’m trying to get in but couldn’t remember my password so I had a password reset sent to my email and now I can’t get passed the security question for the life of me. It’s asking my favorite pet and I answered all the possible answers I could think of. If there’s not a way to access it I would just like to cancel so I can start over.

GetHuman5865785 did not yet indicate what Acorns should do to make this right.

How GetHuman5865785 fixed the problem

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How Do I Pay My Acorns Credit Card Bill Online?How Do I Send a Check to Someone Online Using Acorns?How Do I Unfreeze My Acorns Account?How Do I Unfreeze My Acorns Account?How Do I Close My Acorns Account?
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Acorns

Account Access issue
Reported by GetHuman5865785
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 988 others
0 customers following this

Timeline

GetHuman5865785 started working on this issue
Mar 19th 8:44pm

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