I had two phone calls in a week from a caller claiming to be from Microsoft. The first...

GetHuman4126265's Can't Redeem Money issue with Acorns from December 2019

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The issue in GetHuman4126265's own words
I had two phone calls in a week from a caller claiming to be from Microsoft. The first call said I had a serious virus. I was talked through a lengthy process to clear the virus and establish a 'lifetime' virus protection. The second call said my internet identity was stolen for use in child pornography. Fixed and again given 'lifetime protection'. Total cost $****.**. Money paid to Ezysupport, Barcelona. Is this a scam? Can I stop payment?

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Acorns

Can't Redeem Money issue
Reported by GetHuman4126265
Dec 20th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 767 others
0 customers following this

Timeline

GetHuman4126265 started working on this issue
Dec 20th, 2019 5:09am
GetHuman4126265 indicated the issue is not fixed yet.
Jan 8th, 2020 3:09am

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