A couple of months ago I had some fraudulent activity take place in within my checking...

GetHuman2598571's customer service issue with Acorns from March 2019

6 views | 878 similar | 0 following
Help with my Acorns issue
First: share to improve GetHuman2598571's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2598571's next move: talk to Acorns when they open.
Acorns's call center is closed now. We will send GetHuman2598571 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2598571 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2598571's own words
A couple of months ago I had some fraudulent activity take place in within my checking account that my acorn roundups account is hooked up to and so what infections happen is I had to get another debit card and get and I had to change my password on the on the banking application on my phone so now the car that was linked who it is still linked to the same bank account but is a different card and I had when I tried it and put the new information into the app it wouldn't take it and it wanted me to use my old password which I didn't remember cuz I switched it I have all the information though and I need to switch it with them and update some information but it's not giving me the it's not giving me the option to update the information through the app so I need to talk to somebody to get that done so that might roundups and all that stuff was that chicken and again the rest of the app is working fine but just that part is not so you give me a call at ***-***-**** are my email addresses skip D Corley ** at gmail.com I would like to get it done as soon as possible I've been with you guys for a couple of months I like the service and everything but I just that part of it is what is tracking me too and that's why I kind of need that to be working thank you

GetHuman2598571 did not yet indicate what Acorns should do to make this right.

How GetHuman2598571 fixed the problem

We are waiting for GetHuman2598571 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Acorns customer problems.
How Do I Pay My Acorns Credit Card Bill Online?How Do I Send a Check to Someone Online Using Acorns?How Do I Unfreeze My Acorns Account?How Do I Unfreeze My Acorns Account?How Do I Close My Acorns Account?
Do you have a customer issue as well?
We can help you get Acorns's attention and get better help faster. Tap below to get started.
Having Acorns issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2598571 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2598571
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 878 others
0 customers following this


GetHuman2598571 started working on this issue
Mar 26th, 2019 6:19pm