I created an account through a secondary app called clarity money and now when I try to...

GetHuman-baffour's customer service issue with Acorns from January 2019

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The issue in GetHuman-baffour's own words
I created an account through a secondary app called clarity money and now when I try to get into the actual acorn app it keeps telling me to put in my personal information and when I do that it tells me my social is already being used. I know it’s being used because I created an account and I’m trying to get into that account I will like for y’all to either resolve this issue so that I can get into the account or delete my account because I don’t want money being taking out of my bank account into something I don’t even have access to.
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Customer service issue
Reported by GetHuman-baffour
Jan 6th, 2019 - a mon ago
I have an issue with Acorns too
Not resolved
Seen by 7 customers so far
Similar issue to 683 others
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GetHuman-baffour started working on this issue
Jan 6th 4:28pm