I have sent four emails asking for help in creating a New password, for I've forgotten...

GetHuman974293's customer service issue with Acorns from August 2018

Help with my Acorns issue
The issue in GetHuman974293's own words
I have sent four emails asking for help in creating a New password, for I've forgotten mine. I have gone through the process of having a reset email to be sent to the account lined email I gave. I get confirmation emails stating that I am to be getting an email to reset my password, but I never actually get it. Only confirmation emails. So, this confirms that I have the correct emails address linked to my account, however I'm not getting the folliw up email to reset it. Please help, I've been getting miscellaneous, ever growing withdrawals being taken from my account for months now with no help.
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Acorns

Customer service issue
Reported by GetHuman974293
Aug 10th, 2018 - 8 mons ago
I have an issue with Acorns too
Fixed
Seen by 9 customers so far
Similar issue to 240 others
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Timeline
GetHuman974293 started working on this issue
Aug 10th, 2018 6:58am
GetHuman974293 shared this issue with friends on Facebook
Aug 10th, 2018 6:58am
GetHuman974293 indicated the issue is not fixed yet.
Aug 11th, 2018 6:10pm
GetHuman974293 indicated the issue is not fixed yet.
Aug 11th, 2018 6:10pm