I'm not getting round ups from my card even though it says it's linked. initially, it s...

GetHuman768315's customer service issue with Acorns from June 2018

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The issue in GetHuman768315's own words
I'm not getting round ups from my card even though it says it's linked. initially, it said only my checking and savings accounts were linked (it's a bank cc) and it would make roundups when I transferred money to my CC account from my checking account. now it's not even doing that. I've tried turning automatic roundups off, I've tried unlinking*relinking my accounts and nothing is working. it's been a month that i've been using my CC and not getting anything out of it.
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Acorns

Customer service issue
Reported by GetHuman768315
Jun 10th, 2018 - a yr ago
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Seen by 63 customers so far
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Timeline
GetHuman768315 started working on this issue
Jun 10th, 2018 4:53am