I need help to get into the program so I can watch it. it does not recognize my email...

GetHuman820381's customer service issue with Acorn TV from June 2018

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The issue in GetHuman820381's own words
I need help to get into the program so I can watch it. it does not recognize my email. My email is *****@***.com. the money has been deducted from my account so there should be some history of my account.
GetHuman820381 did not yet indicate what Acorn TV should do to make this right.
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Acorn TV

Customer service issue
Reported by GetHuman820381
Jun 25th, 2018 - 4 mons ago
I have an issue with Acorn TV too
Not resolved
Seen by 3 customers so far
Similar issue to 131 others
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Timeline
GetHuman820381 started working on this issue
Jun 25th 10:59pm