I purchased product starting on June **,**** For $***.***July * for $**.***July ** for...

GetHuman3328843's Complaint issue with Acme United Corp from July 2019

Help with my Acme United Corp issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3328843's own words
I purchased product starting on June **,**** For $***.***July * for $**.***July ** for $**.***July ** for $**.***July ** for $**.***July ** for $**.***Totalling $ ***.***When I went to the local sonnoco station to purchase gas and use my rewards from store **** in Blairstown , I was told and shown a printout stating I had none. Trans********,dated *******.*Stan:*************I went back to to store **** and spoke to customer service who said he was not sure how it work in detail but knew that I should have received something and was not sure for how much . Another customer rep stated it was based on dollar amount spent but not sure about the ratio as to dollar amount and rewards given.*All I want to know is did I have rewards and someone used my phone number or there was a time period to use the rewards and I didn't because of my lack of knowledge.

GetHuman3328843 did not yet indicate what Acme United Corp should do to make this right.

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Acme United Corp

Complaint issue
Reported by GetHuman3328843
Jul 29th, 2019 - 2 years ago
Fixed
Seen by 18 customers so far
Similar issue to 6 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman3328843 started working on this issue
Jul 29th, 2019 11:59am
GetHuman3328843 indicated the issue is not fixed yet.
Aug 3rd, 2019 12:46pm
GetHuman3328843 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 12:47pm
GetHuman3328843 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 12:51pm

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