Hello sir* ma'am ,*Myself Umang garg, I have purchased an Acer laptop on ******** Aspir...

GetHuman6459151's customer service issue with Acer from August 2021

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The issue in GetHuman6459151's own words
Hello sir* ma'am ,*Myself Umang garg, I have purchased an Acer laptop on ******** Aspire *, Sn: ***********, invoice bill - PC*****. Since I have bought the laptop, the screen is flickering and getting hang always and it's not getting start. The complainant have been registered. *I have contacted to authorised service centre, and they are telling to change the motherboard and the display screen, kindly tell me if I need to change the display and the mother board then what's left in the laptop?? Even the service centre people is telling, if it's possible better to replace it, because it won't last, but I am not getting any help for the replacement from the service centre or from the store. *It's really very hurtful and I cnt bear it that the new laptop parts need to change, because of it's manufacturing defect. The laptop age is just **days. *It's a new laptop as well as first laptop of my life. I need a replacement of it, I just can't handle all this issues to a new laptop. *I am attaching the invoice bill, with the *years warranty details, the screen problem image and the videos. Kindly have a look into my matter, it's very very urgent, do understand for a low class people.*Contact me on **********

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Acer

Customer service issue
Reported by GetHuman6459151
Aug 14th, 2021 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 324 others
0 customers following this

Timeline

GetHuman6459151 started working on this issue
Aug 14th, 2021 4:27am