Hi good day, (btw I really love your products) I have laptop bought last year and no...

GetHuman-mackoyga's customer service issue with Acer from December 2018

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The issue in GetHuman-mackoyga's own words
Getting rid of NON BOOTABLE DEVICE ERROR ... Hi good day, (btw I really love your products) I have laptop bought last year and no longer under warranty, but this issue is going on i guess since ** months I had this laptop, the issue is after the w** update suddenly i got an error saying "NO BOOTABLE DEVICE" I did research this issue, and some of the troubleshooting steps that I have done so far is to restart my laptop, check bios boot menu, change boot mode to UEFI or LEGACY ( but unfortunately there is no option for that), tried installing software via DISK or USB, press and hold ALT*F** to go to advance option (but all of them doesn't work), some of the technician said that the HDD is the problem but it is not since I have multiple HDD and it works on my other laptop so my question is base on my research it is very effective if the bios boot mode can be change to UEFI and it resolved the issue, and my other idea is what are the other way of HARD RESET or going to Advance option aside from pushing and hold the ALT*F** since it doesn't work.**I have acer aspire ES**** C**F *SN:NXGFSSP*******DECA****
some of the acer laptop have UEFI settings but this model doesn't have one
they should put boot mode UEFI or LEGACY on this model
been * years, i have purchase * laptops with diff. model but only this model have this ISSUE
I have done everything I can, please review my post, Thanks
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Customer service issue
Reported by GetHuman-mackoyga
Dec 8th, 2018 - 6 mons ago
I have an issue with Acer too
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Seen by 14 customers so far
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GetHuman-mackoyga started working on this issue
Dec 8th, 2018 1:05pm