I have experienced a very sarcastic employee at the Warwick Avenue store in Cranston RI...

GetHuman-kigdlym's Complaint issue with Ace Hardware from June 2020

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I have experienced a very sarcastic employee at the Warwick Avenue store in Cranston RI. On three occasions I shopped at the store and dealt with a woman who seems to despise customer service. On one occasion I was purchasing a top end Weber Gill and when I asked her the different features between the grills, she proceeded to dance around the store, moving the information cards and sarcastically reading the information out loud as if to say “what, can’t you read”? Today, I was I the store and patiently waited for her to acknowledge my presence as she was looking down at her computer screen. She looked up and said, “Yes, why are you just staring at me”? I explained that I thought she was busy and did not want to be pushy. She is totally miserable and inappropriate. Maybe she’d be okay unloading your trucks in the back room.**I am in this store frequently and every other employee has been very helpful and friendly.

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Ace Hardware

Complaint issue
Reported by GetHuman-kigdlym
Jun 9th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 170 others
0 customers following this

Timeline

GetHuman-kigdlym started working on this issue
Jun 9th 6:41pm