I purchased a screen door.*The first one arrived damaged.*We reordered.*The second one...

GetHuman4699282's customer service issue with Ace Hardware from April 2020

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The issue in GetHuman4699282's own words
I purchased a screen door.*The first one arrived damaged.*We reordered.*The second one was fine.*Unfortunately it does not fit into our framework for our sliding glass door.*I need to return it.*I called my local ACE Hardware store who said it would be fine to return, I needed to bring it in. I cannot fit it into my vehicle to take to the local ACE store who delivered it to me upon arrival from warehouse.*Order ********* or *********Is it possible for you to schedule a pickup*return.*Thank you.*Ann Marie

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Ace Hardware

Customer service issue
Reported by GetHuman4699282
Apr 22nd, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 47 others
0 customers following this

Timeline

GetHuman4699282 started working on this issue
Apr 22nd, 2020 9:08pm
GetHuman4699282 indicated the issue is not fixed yet.
Apr 23rd, 2020 1:13am

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