I was issued a refund on a dispute I was found correct they sent two letters one statin...

GetHuman4871402's customer service issue with AccountNow from May 2020

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The issue in GetHuman4871402's own words
I was issued a refund on a dispute I was found correct they sent two letters one stating provisional credit issued on March **,** but no credit issued and they changed my card then another letter said dispute is final there were errors now going on ** days nobody answers they made statement look like they issued refund to card **** they closed without knowledge to send another card and sent letter May *th Usps shows they didn’t send til the **th why tell a customer you refunded them and block them ignore them and put them through all this I want the one issue I had in so sit * yrs never complained etc but left without a card elderly for ** days without a call to say cards changed but they did it to block any refund because they marked it out on card but card never had a refund as they stated it had what was my **.** then left me without mr pension month and stranded at ** yes old I want my money returned to my card ASAP this is not even right horrible I was stressed out so Badly iver not getti Nd help and no phone answered no emails no nothing and aggravated it’s terrible wrong

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Customer service issue
Reported by GetHuman4871402
May 26th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 446 others
0 customers following this


GetHuman4871402 started working on this issue
May 26th, 2020 3:55pm

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