Can't log in on line? All user names are not responding *,Iam wondering if I could be...

GetHuman-funh's customer service issue with AccountNow from June 2018

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The issue in GetHuman-funh's own words
Can't log in on line? All user names are not responding *,Iam wondering if I could be using the wrong software, are maybe install windows **?
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AccountNow

Customer service issue
Reported by GetHuman-funh
Jun 25th, 2018 - 6 mons ago
I have an issue with AccountNow too
Not resolved
Seen by 2 customers so far
Similar issue to 281 others
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Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account
Timeline
GetHuman-funh started working on this issue
Jun 25th 10:11pm