I made a mistake and pushed the prompt for loss and stolen card

GetHuman-woodlat's customer service issue with AccountNow from April 2018

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Social Security, Card Number, Name on Account, Date of Birth, Home Address, Phone number on the back of the card, and Email on Account
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The issue and preferred resolution, in GetHuman-woodlat's own words:
The problem I ran into: I made a mistake and pushed the prompt for loss and stolen card
I trust that AccountNow will make this right and come up with a resolution that is fair.
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AccountNow

Customer service issue
Reported by GetHuman-woodlat
Apr 28th, 2018 - 3 mons ago
I have an issue with AccountNow too
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Seen by 2 customers so far
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Timeline
GetHuman-woodlat started working on this issue
Apr 28th 9:01am