After customer service hangs up on me three different times. They refuse to give me an...

GetHuman562971's Complaint issue with AccountNow from April 2018

17 views
 | 
229 similar
 | 
1 following
Help with my AccountNow issue
First: share to improve GetHuman562971's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman562971's next move: talk to AccountNow when they open.
AccountNow's call center is closed now. We will send GetHuman562971 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman562971 may need:
Social Security, Card Number, Name on Account, Date of Birth, Home Address, Phone number on the back of the card, and Email on Account
The issue in GetHuman562971's own words
Find out about * unknown charges on my account. ... After customer service hangs up on me three different times. They refuse to give me any information about the transactions, they deleted all my account history.
They are rude, unorganized, and very untrustworthy. When I filed the dispute, I didnt hear anything for a few days So I called customer Service. "Joymee" told me My dispute was denied, and she was unable to give me any information She said a letter with all the information I need is in the mail. A week later I get the Letter.. All it sayd is your dispute was denoed. Please dont hesetate to contact custonmer service for more information. So I call. Talked to * people. Everytime needing my SS*, D.O.B and card number.... just to be told. They dont have any information. I need to mail a paper to a PO BOX and wait for a responce.
How is this possible? I just dont get it.. If you look it up This company has had over **** dispute calls, only ** resolved. Wow there by far not at all about there customers. This company is a joke.
How GetHuman562971 fixed the problem
We are waiting for GetHuman562971 to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get AccountNow's attention and get better help faster. Tap below to get started.
Having AccountNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman562971 fixes it.
This email address isn't valid

AccountNow

Card dispute
Complaint issue
Reported by GetHuman562971
Apr 2nd, 2018 - 2y ago
Not resolved
Seen by 17 customers so far
Similar issue to 229 others
1 customer following this
Timeline
GetHuman562971 started working on this issue
Apr 2nd, 2018 6:14pm