After customer service hangs up on me three different times. They refuse to give me an...

GetHuman562971's Complaint issue with AccountNow from April 2018

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The issue in GetHuman562971's own words
Find out about * unknown charges on my account. ... After customer service hangs up on me three different times. They refuse to give me any information about the transactions, they deleted all my account history.
They are rude, unorganized, and very untrustworthy. When I filed the dispute, I didnt hear anything for a few days So I called customer Service. "Joymee" told me My dispute was denied, and she was unable to give me any information She said a letter with all the information I need is in the mail. A week later I get the Letter.. All it sayd is your dispute was denoed. Please dont hesetate to contact custonmer service for more information. So I call. Talked to * people. Everytime needing my SS*, D.O.B and card number.... just to be told. They dont have any information. I need to mail a paper to a PO BOX and wait for a responce.
How is this possible? I just dont get it.. If you look it up This company has had over **** dispute calls, only ** resolved. Wow there by far not at all about there customers. This company is a joke.
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I have been trying to upload my information to prove who I am for a while now you...I Added Money On Card And Card Is Expired And I can Not Use My CardI put a block on my account now Debit card because I lost it..I talked to one of...On ********i filed a dispute for $***.** which was taken out of my account on a A...I need to return this item it did not serve its purpose what do I need to do**Tha...can I use my Account *******can I use my Account Now prepaid card in Jamaica.********ncmy account card is expired. and i try to update but my cvv number at the back of...Online customer service was locked I need to get back into online servicesI called to find out what the balance was on my card and I believe I messed up an...My card has expired and I need a new card.
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AccountNow

Card dispute
Complaint issue
Reported by GetHuman562971
Apr 2nd, 2018 - 3 years ago
I have an issue with AccountNow too
Not resolved
Seen by 17 customers so far
Similar issue to 501 others
1 customer following this
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Timeline

GetHuman562971 started working on this issue
Apr 2nd, 2018 6:14pm

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