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Accor Hotels Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Accor Hotels.

What is the cancellation policy? The cancellation policy at Accor Hotels varies depending on the specific hotel and rate booked. Generally, most bookings can be cancelled... Read more

Are pets allowed in Accor Hotels? Yes, Accor Hotels allows pets at select properties. Many Accor Hotels are pet-friendly, welcoming both dogs and cats to stay with their... Read more

Do Accor Hotels offer free Wi-Fi? Yes, Accor Hotels provide free Wi-Fi to their guests. As a part of their commitment to delivering a comfortable stay, Accor Hotels... Read more

What are the check-in and check-out times? The check-in and check-out times at Accor Hotels vary depending on the specific hotel and location. However, as a general guideline,... Read more

What is Accor Hotels? Accor Hotels is a leading global hospitality company that operates and manages a wide network of hotels, ranging from luxury to budget-friendly... Read more

Can I request early check-in or late check-out? Yes, you can request early check-in or late check-out at Accor Hotels, subject to availability. Please note that the availability of... Read more

Do Accor Hotels offer airport shuttle services? Yes, Accor Hotels offer airport shuttle services. We understand the convenience of a seamless travel experience, so we provide reliable... Read more

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Click below to show 4 more questions, answers, and complete guides to common Accor Hotels customer support problems.

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Recent reasons customers contacted Accor Hotels:

Hello, My name is Mr Stuart Walker. I book the following stay at your hotel in IBIS STY...

I have two situations. *** - I chose to stay at Fairmont Montebello before the end of...

My Membership number is ****************.*I am trying to book a hotel in Cherbourg but...

Reservation KWLDCXLJ was made with Ibis Hotel Beaune Centre and payment made. Followin...

Hi, I received an email from Allcor stating that i had not stayed in an Allcor hotel fo...

I am not pleased about my points expiring. I am over ** years old and have a heart cond...

How to contact u from china with the ********** number?

I want to cancel my booking with reference KWDSDGLP

what is the toll free number i can call in australia to get info and book the Fairmont...

Dear Sir * Madam,**I am writing to you to make a complaint with regards the state of th...

Hello my name is Tara and Im a British citizen here in egypt with my British*egyptian s...

I am asuncion pacaldo and my accor membership card * ******* ********* is expiring this...

My experience at Suzhou Tai Lake Novotel was terrible.***. First of all, there are no p...

Could I ask you to look into this please?**Thank you**----- Forwarded Message -----*Fro...

I booked to stay at The Sofitel Gatwick between **th-**th Sept **** pre holiday flight...

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Does GetHuman work with Accor Hotels?

GetHuman does not work with Accor Hotels's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Accor Hotels at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Accor Hotels's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!