I had both internet and phone services installed by ACANA approx weeks ago. Since that...

GetHuman1647521's customer service issue with Acanac from November 2018

28 similar
0 following
Help with my Acanac issue
First: share to improve GetHuman1647521's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1647521's next move: talk to Acanac when they open.
Acanac's call center is closed now. We will send GetHuman1647521 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1647521 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman1647521's own words
I had both internet and phone services installed by ACANA approx weeks ago. Since that time I've had nothing but problems with my home phone to the point where it no longer works - in fact when my phone * is dialled, a recording states "this number is no longer in service". This better NOT be the case - I was adamant before I contracted ACANAC services that I needed to retain the same phone number. I want this rectified immediately and I want to be reimbursed for the last * weeks of not having phone service.
GetHuman1647521 did not yet indicate what Acanac should do to make this right.
I have an issue with Acanac too
How GetHuman1647521 fixed the problem
We are waiting for GetHuman1647521 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Acanac's attention and get better help faster. Tap below to get started.
Having Acanac issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1647521 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1647521
Nov 28th, 2018 - 9 mons ago
I have an issue with Acanac too
Not resolved
Seen by 6 customers so far
Similar issue to 28 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1647521 started working on this issue
Nov 28th, 2018 7:15pm