My bank wired them *k on Friday.They said tgey got it, but I had two different wallets...

GetHuman-sminer's customer service issue with Abra from August 2018

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The issue in GetHuman-sminer's own words
My bank wired them *k on Friday.They said tgey got it, but I had two different wallets..The name of my bank is first National Bank..I need to get the bitcoin I already paid for, because they sent an email to me, telling me that they received the *k..**********..that’s my number..I have a screenshot of the email they sent to me, verifying that they received the money...So you can as well check the email , to verify the mail verification mail I got from Abra..The transaction was made on **th August, but the verification mail just came in yesterday.,.I really need to get the bitcoin which iv already be debited for..Please, I will be waiting for an email from the support..thanks!
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Abra

Customer service issue
Reported by GetHuman-sminer
Aug 21st, 2018 - 3 mons ago
I have an issue with Abra too
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Seen by 6 customers so far
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GetHuman-sminer started working on this issue
Aug 21st 9:35pm
GetHuman-sminer indicated the issue is not fixed yet.
Aug 21st 10:45pm
GetHuman-sminer indicated the issue is not fixed yet.
Aug 21st 10:49pm