My ketone test strips are not working. New strips labeled Abbott Blood B-Ketone Test St...

GetHuman1187470's customer service issue with Abbott Laboratories from September 2018

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The issue in GetHuman1187470's own words
Test my blood for ketones. ... My ketone test strips are not working. New strips labeled Abbott Blood B-Ketone Test Strip ART***** REV C- ***** using with Abbott Labs Precision Xtra Blood Glucose and Ketone Monitoring System. What is wrong? Will not register blood.
Tell me if these are the right strips for this monitor. If so are they defective strips, they will not draw the blood through the strips for test results.
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Abbott Laboratories

Abbott Blood B-Ketone Test Strip ART***** REV C- ****, will these strips work with Precision Xtra?
Customer service issue
Reported by GetHuman1187470
Sep 23rd, 2018 - 2 mons ago
I have an issue with Abbott Laboratories too
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Timeline
GetHuman1187470 started working on this issue
Sep 23rd 4:20pm