I've purchased * tickets for Disney on Ice at a Valley View Casino Center. Confirmation...
GetHuman-nixica's customer service issue with AXS Tickets from January 2019
Help with my AXS Tickets issue
First: share to improve GetHuman-nixica's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get AXS Tickets help.
Before contacting them, items GetHuman-nixica may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nixica's own words
I've purchased * tickets for Disney on Ice at a Valley View Casino Center. Confirmation number: ********. The Method of Delivery I chose was Flash Mobile Delivery, which it was the recommended one. I've downloaded the AXS app and when I checked my events, and wanted to open the tickets, a message is showed: THIS VENUE*EVENT DOES NOT SUPPORT MOBILE TICKETS. PLEASE MAKE SURE TO PRINT YOUR ETICKET THAT WAS EMAILED TO YOU. But of course, I haven't received any tickets, because I chose Flash Mobile Delivery!!*The tickets has been already charged to my credit card, what I can do??? I've been dialing the phone number but always busy, after **minutes waiting!!! I need help!!!
GetHuman-nixica did not yet indicate what AXS Tickets should do to make this right.
I have an issue with AXS Tickets too
How GetHuman-nixica fixed the problem
We are waiting for GetHuman-nixica to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.