I've purchased * tickets for Disney on Ice at a Valley View Casino Center. Confirmation...

GetHuman-nixica's customer service issue with AXS Tickets from January 2019

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The issue in GetHuman-nixica's own words
I've purchased * tickets for Disney on Ice at a Valley View Casino Center. Confirmation number: ********. The Method of Delivery I chose was Flash Mobile Delivery, which it was the recommended one. I've downloaded the AXS app and when I checked my events, and wanted to open the tickets, a message is showed: THIS VENUE*EVENT DOES NOT SUPPORT MOBILE TICKETS. PLEASE MAKE SURE TO PRINT YOUR ETICKET THAT WAS EMAILED TO YOU. But of course, I haven't received any tickets, because I chose Flash Mobile Delivery!!*The tickets has been already charged to my credit card, what I can do??? I've been dialing the phone number but always busy, after **minutes waiting!!! I need help!!!
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AXS Tickets

Customer service issue
Reported by GetHuman-nixica
Jan 15th, 2019 - 9 mons ago
I have an issue with AXS Tickets too
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Seen by 19 customers so far
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GetHuman-nixica started working on this issue
Jan 15th 12:29am