Tickets went on sale for Hugh Jackman and when I finally got my turn to buy tickets fir...

GetHuman1716031's customer service issue with AXS Tickets from December 2018

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The issue in GetHuman1716031's own words
Tickets went on sale for Hugh Jackman and when I finally got my turn to buy tickets firstly nothing for available but after some time it showed some tickets which I bought but received no confirmation via website or email just a white loading page. Due to this I repeated the same thing twice more to find my account was debited for * Tickets! I only want two as they was a present I cannot afford *. Please help me with refunding * tickets this is not my fault!
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AXS Tickets

Customer service issue
Reported by GetHuman1716031
Dec 8th, 2018 - 6 mons ago
I have an issue with AXS Tickets too
Not resolved
Seen by 2 customers so far
Similar issue to 459 others
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Timeline
GetHuman1716031 started working on this issue
Dec 8th, 2018 9:48am