I placed an order for * VIP tickets to Nitro Circus at the Pepsi Center on October...

GetHuman-huntinfe's customer service issue with AXS Tickets from October 2018

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The issue in GetHuman-huntinfe's own words
I placed an order for * VIP tickets to Nitro Circus at the Pepsi Center on October **, ****. The order was placed in June and I opted to have the tickets mailed to me. The event is now only * days away and I still have not received my tickets in the mail nor did I ever receive a confirmation email saying they were mailed. The order confirmation number is ********. I submitted another request to have this issue addressed and never heard back from anyone.
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AXS Tickets

Customer service issue
Reported by GetHuman-huntinfe
Oct 11th, 2018 - a mon ago
I have an issue with AXS Tickets too
Fixed
Seen by 2 customers so far
Similar issue to 280 others
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GetHuman-huntinfe started working on this issue
Oct 11th 3:43pm
GetHuman-huntinfe indicated the issue is not fixed yet.
Oct 11th 3:56pm