My friend transferred a ticket into my account and it's not showing up in my events. I...

GetHuman-giannani's customer service issue with AXS Tickets from August 2018

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The issue in GetHuman-giannani's own words
My friend transferred a ticket into my account and it's not showing up in my events. I recieved an email saying it was transferred but I do not have the ticket.
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AXS Tickets

Customer service issue
Reported by GetHuman-giannani
Aug 22nd, 2018 - a mon ago
I have an issue with AXS Tickets too
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Seen by 2 customers so far
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GetHuman-giannani started working on this issue
Aug 22nd 4:06am