My sister purchased tickets for the Rolling Stones for sat *th June at Murrayfield Edin...

GetHuman-mariemun's customer service issue with AXS Tickets from June 2018

Help with my AXS Tickets issue
My sister purchased tickets for the Rolling Stones for sat *th June at Murrayfield Edinburgh. We have still not received the * tickets. Yesterday we got a message from a stranger telling us that our tickets had been sent to her in error. We need to speak to someone regarding this. We have tried calling numerous times and no one answers. The customer service is awful. Nearly £*** spent on tickets and we don’t have them.
I trust that AXS Tickets will make this right and come up with a resolution that is fair.
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AXS Tickets

Customer service issue
Reported by GetHuman-mariemun
Jun 2nd, 2018 - 3 mons ago
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Seen by 12 customers so far
Similar issue to 281 others
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Timeline
GetHuman-mariemun started working on this issue
Jun 2nd 9:15am
GetHuman-mariemun indicated the issue is not fixed yet.
Jun 2nd 11:37am
GetHuman-mariemun indicated the issue is not fixed yet.
Jun 2nd 1:48pm
GetHuman-mariemun indicated the issue is not fixed yet.
Jun 2nd 1:50pm