Received this error msg: Received this error msgThe identification card you entered can...

GetHuman-markger's customer service issue with AXS Tickets from April 2018

Help with my AXS Tickets issue
The issue in GetHuman-markger's own words
Register my driver’s License message trying add my Driver's License as an ID to my Flash Seats Account. ... Received this error msg: Received this error msgThe identification card you entered cannot be added because it is already in use on this account or another account. You can add a different identification card or contact Flash Seats Customer Service at *****@***.com for help resolving this issue.
When I sent an email as directed, I eve iced this response: Hello, Thank you for contacting AXS. We apologize for the delay in responding to your inquiry. If you have any questions about your AXS account, AXS events or other issues, please visit our help page at the following link: https:**support.axs.com*hc*en-us If you still need assistance, please reply back to this email. Thank you, AXS Team
The opportunity to get my issue resolved and associate my driver’s license with my Flash ID account
I have an issue with AXS Tickets too
How GetHuman-markger fixed the problem
Calling AXS
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AXS Tickets

Flash seats
Customer service issue
Reported by GetHuman-markger
Apr 19th, 2018 - 7 mons ago
I have an issue with AXS Tickets too
Fixed
Seen by 11 customers so far
Similar issue to 402 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-markger started working on this issue
Apr 19th 12:35am
GetHuman-markger confirmed the issue is fixed. Hooray!
Apr 19th 2:45pm