Am trying to renew my car insurance *********. car reg fe**zgc) Husband mr G Mazzarino...

GetHuman862076's customer service issue with AXA Insurance from July 2018

2 views
 | 
17 similar
 | 
0 following
Help with my AXA Insurance issue
How did GetHuman862076 do it?
Waiting to hear how GetHuman862076 fixed the problem to share with other customers.
The issue in GetHuman862076's own words
Am trying to renew my car insurance *********. car reg fe**zgc) Husband mr G Mazzarino is policyholder and I am an add on (Mrs L) Am in Italy at the moment and cannot pay you over the skype apparently so I asked my daughter to pay from uk (Miss Anna Mazzarino). Tried to apply online but cannot log into my account and don't know where the verification code is on your site. You could not renew the payment as my daughter's card had expired but she has renewed it since then. How can I make the payment please or should she do it for me again? - thanks. (mazzarino*laura@ hotmail.com
GetHuman862076 did not yet indicate what AXA Insurance should do to make this right.
I have an issue with AXA Insurance too
How GetHuman862076 fixed the problem
We are waiting for GetHuman862076 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AXA Insurance's attention and get better help faster. Tap below to get started.
Having AXA Insurance issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AXA Insurance email you?
This email address isn't valid
Follow this issue
See how GetHuman862076 fixes it.
This email address isn't valid

AXA Insurance

Customer service issue
Reported by GetHuman862076
Jul 9th, 2018 - 3 mons ago
I have an issue with AXA Insurance too
Fixed
Seen by 2 customers so far
Similar issue to 17 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman862076 started working on this issue
Jul 9th 9:49am
GetHuman862076 confirmed the issue is fixed. Hooray!
Jul 12th 11:33am