Called several times on Monday and was on hold for ** min.one time ** another.Left my n...

GetHuman-the_bar_'s customer service issue with AWHR from April 2018

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The issue in GetHuman-the_bar_'s own words
Trying to resolve a trip billing issue . ... Called several times on Monday and was on hold for ** min.one time ** another.Left my number to have a call back which never came..Called today with same results.
*.They cancelled my automatic payment *. Now they want **.** instead of **.**,and we are on a fixed income. *States on bill they could send me to collections! It isnt my fault.I emailed them to no reply.
They would call and explain to me what happened when my auto-pay was cancelled in February.
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AWHR

Hot water heater rental
Customer service issue
Reported by GetHuman-the_bar_
Apr 17th, 2018 - 5 mons ago
I have an issue with AWHR too
Not resolved
Seen by 1 customer so far
Similar issue to 12 others
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Timeline
GetHuman-the_bar_ started working on this issue
Apr 17th 9:39pm