I'm streaming with aver media live gamer portable * plus. I am using the card to stream...

GetHuman1932372's customer service issue with AVerMedia Technologies Inc from January 2019

7 views | 14 similar | 0 following
Help me with my issue
First: share to improve GetHuman1932372's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1932372's next move: talk to AVerMedia Technologies Inc again when they open.
AVerMedia Technologies Inc's call center is closed now. We will send GetHuman1932372 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1932372 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman1932372's own words
I'm streaming with aver media live gamer portable * plus. I am using the card to stream xbox with the aid of pc so I can run twitch alerts, overlays, etc. Everything works great except the audio has this awful loud high pitched ringing I just can't get to go away. I am using astro a**'s with a mix amp if that might have anything to do with it. I really don't want to return this product, but if I can fix his audio I am going to have to. I tried calling customer support * times and No one is answering despite it being within the hours the website says :(

GetHuman1932372 did not yet indicate what AVerMedia Technologies Inc should do to make this right.

How GetHuman1932372 fixed the problem

We are waiting for GetHuman1932372 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AVerMedia Technologies Inc's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1932372 fixes it.
This email address isn't valid

AVerMedia Technologies Inc

Customer service issue
Reported by GetHuman1932372
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman1932372 started working on this issue
Jan 9th, 2019 8:24pm