When i tried to run the device it said: 'the device is occupied' even though i am not r...

GetHuman-medaruna's tech support issue with AVerMedia Technologies Inc from April 2018

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The issue in GetHuman-medaruna's own words
Run avermedia live gamer portable * plus ... When i tried to run the device it said: 'the device is occupied' even though i am not running any other programs.
I cannot use the device i just purchased.
Please help me figure out how to make it run properly.
I have an issue with AVerMedia Technologies Inc too
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AVerMedia Technologies Inc

AverMedia live gamer portable * plus
tech support issue
Reported by GetHuman-medaruna
Apr 18th, 2018 - 5 mons ago
I have an issue with AVerMedia Technologies Inc too
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GetHuman-medaruna started working on this issue
Apr 18th 1:12am