Hi Hilda,* *Thanks again for your purchase of AVG Internet Security on ****-**-**.**If...

GetHuman-hmansha's customer service issue with AVG Antivirus and Security from July 2018

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The issue in GetHuman-hmansha's own words
Hi Hilda,* *Thanks again for your purchase of AVG Internet Security on ****-**-**.**If you need some help installing your new software, please follow the steps below: * ** ** *Installation in * easy steps* * * **** *Download your AVG software here.** **** *Double-click the downloaded file.* **** *When asked, copy & paste your license number.** * * * * *Your license number is:* *IMY*K-UUYXT-W*BZQ-QIIYY-O*AX*-MLNAZ* * ** ***this is the email they sent me recently, I auto renew my AVG internet security and has already been paid I did not buy another and I am not going to download another one the above license number is not mine my internet security is up and running I have had AVG for a number of years and this issue has never come up thanks just need an explaintion and if they have taken money out of my paypal account for the above I will need a refund

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AVG Antivirus and Security

just need an explaintion on the above email thats all my auto renewal is up and running fine , this just looks like i have bought another copy which i havent dont need two.
Customer service issue
Reported by GetHuman-hmansha
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 16 customers so far
Similar issue to 23 others
0 customers following this
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Timeline

GetHuman-hmansha started working on this issue
Jul 10th, 2018 3:54am
GetHuman-hmansha indicated the issue is not fixed yet.
Jul 10th, 2018 3:56am

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