Hi Hilda,* *Thanks again for your purchase of AVG Internet Security on ****-**-**.**If...

GetHuman-hmansha's customer service issue with AVG Antivirus and Security from July 2018

26 views | 23 similar | 0 following
Help me with my issue
GetHuman-hmansha's next move: try the AVG Antivirus and Security help center.
AVG Antivirus and Security doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hmansha will want to follow the link below to head to their help center. We will check on GetHuman-hmansha later to make sure it's all set or try to help escalate.
The issue in GetHuman-hmansha's own words
Hi Hilda,* *Thanks again for your purchase of AVG Internet Security on ****-**-**.**If you need some help installing your new software, please follow the steps below: * ** ** *Installation in * easy steps* * * **** *Download your AVG software here.** **** *Double-click the downloaded file.* **** *When asked, copy & paste your license number.** * * * * *Your license number is:* *IMY*K-UUYXT-W*BZQ-QIIYY-O*AX*-MLNAZ* * ** ***this is the email they sent me recently, I auto renew my AVG internet security and has already been paid I did not buy another and I am not going to download another one the above license number is not mine my internet security is up and running I have had AVG for a number of years and this issue has never come up thanks just need an explaintion and if they have taken money out of my paypal account for the above I will need a refund

GetHuman-hmansha did not yet indicate what AVG Antivirus and Security should do to make this right.

How GetHuman-hmansha fixed the problem

We are waiting for GetHuman-hmansha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AVG Antivirus and Security's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hmansha fixes it.
This email address isn't valid

AVG Antivirus and Security

just need an explaintion on the above email thats all my auto renewal is up and running fine , this just looks like i have bought another copy which i havent dont need two.
Customer service issue
Reported by GetHuman-hmansha
Jul 10th, 2018 - 5 years ago
Seen by 26 customers so far
Similar issue to 23 others
0 customers following this
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address


GetHuman-hmansha started working on this issue
Jul 10th, 2018 3:54am
GetHuman-hmansha indicated the issue is not fixed yet.
Jul 10th, 2018 3:56am