Poor service * NO SERVICE !!!

GetHuman6043764's Cancel Service issue with AT&T from May 2021

Help with my AT&T issue
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Before contacting them, items GetHuman6043764 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman6043764's own words
Get services for a cheaper price than I now pay with another carrier ... I was told I would get tv, phone and internet for about $***mo.*Got the equipment. Called to set everything up.*Scheduled a connection for tomorrow, ********.*Spent over an hour on the phone trying to set things up.*Was told the price, $**, did not cover tv.*Continued on the phone answering questions.*After all that was told they had to text me.*I have no cell phone so I couldn't be texted.*Was then told, after all that, no text meant I could not get services. *I am a disabled senior barely getting by on my very low income.*I was hoping I could cut my bills down because I am currently paying for* tv, phone and internet as I pay for rent.*Y'all have very much disappointed me. I spent all that time trying to get services * from you, only to not have that happen.*You have very poor service. I now see why your reviews are so awful. WAKE UP
how poorly they handled everything
There is no way I will use such bad service
You were going to get some of my money. NOT NOW
I'm done the you fools
How GetHuman6043764 fixed the problem

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AT&T

tv, phone, internet
Cancel Service issue
Reported by GetHuman6043764
May 7th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 4304 others
0 customers following this

Timeline

GetHuman6043764 started working on this issue
May 7th 5:54pm
GetHuman6043764 indicated the issue is not fixed yet.
May 8th 6:22am

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