As it applies to cellular telephone*internet services and related provided to account...

GetHuman-bnkzxtr's customer service issue with AT&T from April 2021

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The issue in GetHuman-bnkzxtr's own words
As it applies to cellular telephone*internet services and related provided to account ***.***.**** I am requesting a security audit be conducted as to determine any security breach regarding sms porting as this account has exhibited many indicators of such activity including non solicited content,a pattern of unfamiliar calls being received from various regions as stationed to sources of unknown parties, applications being launched without direct input or similar,indications that email account passwords as related to this account have been altered or otherwise compromised.This account was opened and established as a month to month payment subscription plan at $** per month and was activated at local att retail outlet with new furnished sms at Ralph avenue,Georgetown location Brooklyn my on or about March of ****.I am requesting this security audit be conducted to further resolve any of these issues as stated and would request any findings that may pertain to these issues being resolved or accounted for be directed to my email account B*****@***.com I appreciate your assistance in resolving these matters as they persist.**RSP,*Gary T. Kroog

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AT&T

Customer service issue
Reported by GetHuman-bnkzxtr
Apr 14th, 2021 - 4 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 4519 others
0 customers following this

Timeline

GetHuman-bnkzxtr started working on this issue
Apr 14th 7:02am