Internet WiFi signal is present but connection is local only. No internet connection.

GetHuman5560341's customer service issue with AT&T from December 2020

Help with my AT&T issue
The issue in GetHuman5560341's own words
The problem: Internet WiFi signal is present but connection is local only. No internet connection.

GetHuman5560341 did not yet indicate what AT&T should do to make this right.

How GetHuman5560341 fixed the problem
Got through to ATT CUSTOMER SERVICE and went through troubleshooting. WiFi Repeater was causing the problem. It was unplugged for several seconds and then plugged in again to reboot. Problem solved!
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AT&T

Customer service issue
Reported by GetHuman5560341
Dec 16th, 2020 - a year ago
Fixed
GetHuman5560341 shared how to fix
Seen by 16 customers so far
Similar issue to 4201 others
0 customers following this
Items needed
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Timeline

GetHuman5560341 started working on this issue
Dec 16th, 2020 7:32pm
GetHuman5560341 confirmed the issue is fixed. Hooray!
Dec 16th, 2020 11:54pm
GetHuman5560341 confirmed the issue is fixed. Hooray!
Dec 16th, 2020 11:54pm